When using our bank products, it is essential to provide valid identification and proof of address to ensure your application is processed smoothly. Whether you’re using the Fast Money Card, opting for a Refund Transfer to pay your tax preparation fees, or applying for a Refund Advance Loan, here’s everything you need to know about acceptable IDs and proof of address.

Bank Products Overview

  • Fast Money Card: A prepaid card option for clients without a bank account to receive their refund.
  • Refund Transfer: Use your tax refund to cover preparation fees, ensuring no upfront costs.
  • Refund Advance Loan: Access a portion of your tax refund before it’s officially issued.

For any of these options, current and unexpired identification and proof of address are mandatory.

Acceptable Forms of Identification

All identification cards must be current and unexpired. Here are the accepted types:

  1. State-Issued IDs:
    • State Driver’s License
    • State-Issued Identification Card
  2. U.S. Federal IDs:
    • U.S. Military Driver’s License
    • U.S. Passport
  3. Alien Identification Cards:
    • Green Card (Resident Alien Card)
    • Matricula Consular
    • Guatemala Consular ID Card
    • Chile Cedula ID Card
    • El Salvador DUI Card
    • Korea Consular Card
    • Columbia Cedula ID Card
    • Columbia Consular Card
  4. Foreign Passports:
    • Must be valid and unexpired.

Proof of Address Requirements

Providing a valid residential address is mandatory. Bank product applications listing only a P.O. Box address will be rejected. Acceptable forms of proof of address include:

  • Utility Bill
  • Photo ID with the Correct Address
  • Bank Statement
  • Phone Bill
  • Change of Address Notification from USPS
  • Paystub
  • Official Government Mail

Why These Documents Are Necessary

These identification and proof of address requirements ensure compliance with banking regulations and help prevent fraud. By providing accurate and valid documents, you’re helping to secure your refund and avoid delays.

Tips for a Smooth Application Process

  1. Double-check that your identification is current and not expired.
  2. Ensure your residential address matches the documents you provide.
  3. Gather your proof of address documents in advance to streamline your application.

Ready to Apply?

Whether you’re signing up for the Fast Money Card, taking advantage of a Refund Transfer, or applying for a Refund Advance Loan, we’re here to help. If you have questions about acceptable forms of ID or proof of address, contact us today for assistance.

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